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Our shipping policy is designed to be simple, straightforward and customer friendly:
Orders placed by 4 pm Pacific Time Monday through Friday will ship same day except on postal holidays.
Weekend orders will be processed the next business day.
Orders with free shipping will ship via the carrier and service of our choice. This is typically UPS Ground or USPS Priority.
We have developed unique technology to accurately quote shipping costs at checkout. Sometimes we can pack in smaller boxes than quoted and we will refund the difference to you if the costs are lower. We will not charge extra if the costs are higher.
Tracking numbers are sent immediately when the order is shipped.
Depending on location, ground shipments take 2-7 days, but we cannot guarantee this. Timing estimates are provided by the carriers, not us. Our warehouse is in San Francisco Bay Area.
Some items ship from the manufacturer and this is always noted in the product's listing along with the processing time. We do not provide transit time and delivery estimates for this because manufacturer shipping origin can vary. We also do not provide express service for any part that's not in our warehouse.
You are welcome to pick up orders at your warehouse in South San Francisco. This is a no-cost option at checkout.
We do not sell or ship and fluids or hazardous items.